As a small business, did you know people are looking for you and your services – that is why they are searching on the internet. Internet and online reviews do not go away, it is more important than ever to protect your reputation and encourage great reviews.
Previously, there was a chance of forgetting bad verbal reviews from business associates, friends and family. The problem we now are facing is that the Internet never forgets. Reputation management should be an integral part of any small business marketing strategy.